Privacy Policy
Privacy Policy
Effective Date: 01/01/2025
At Garden View Residency, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make a booking.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details (credit card/debit card information) for processing bookings.
- Booking Information: Reservation details, dates of stay, room preferences, etc.
- Website Usage Data: We may collect information about how you interact with our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information collected for the following purposes:
- Processing Reservations: To complete your booking, confirm your reservation, and provide you with related services.
- Payment Processing: To process payments securely through SabPais Payment Gateway.
- Communication: To send booking confirmations, reminders, and updates regarding your reservation.
- Marketing and Promotions: With your consent, we may send promotional offers and updates related to Garden View Residency.
3. How We Protect Your Information
- We use SSL encryption to protect the transmission of sensitive information such as payment details.
- We store your personal information securely, and access is limited to authorized personnel only.
- Your payment details are processed securely by SabPais Payment Gateway. We do not store or have access to your full credit card or payment information.
4. Third-Party Services
- We use SabPais Payment Gateway for payment processing. By making a booking on our website, you agree to their privacy policy, which governs how they handle your payment information.
- We may also use third-party service providers for website analytics, email communication, or other services, but they will only have access to your information as needed for their specific services.
5. Cookies
We may use cookies on our website to enhance your user experience. Cookies help us remember your preferences and improve site functionality. You can adjust your browser settings to disable cookies, but this may impact your experience on our site.
6. Your Rights
- Access to Information: You can request access to the personal information we hold about you.
- Correction of Information: You can update or correct your personal information at any time.
- Deletion of Information: You can request to delete your personal data, subject to legal or contractual obligations.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to remove it.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Garden View Residency
Email: reservations@gardenviewresidency.com